Agile development at CHI

I attended CHI 2010 week before last and it was interesting and insightful as usual. There were lots of great ideas, interaction paradigms and insightful research being presented. But one topic was not much addressed by official conference sessions, but was common in...

Journey to the Center of the Human Psyche

OK, I’m letting out a secret. I watch TV shows—and only mindless ones at that. I was hooked on Battlestar Galactica. My husband and I watched religiously—and now it is over. After each episode my husband would go off to Television Without Pity to read what they said...

Interaction Design and the Boston Subway

Today interaction design includes much more than what we see on our computer screens. It has a much wider impact on people’s everyday lives—even when they don’t own a computer. Because of this, we need to start thinking about interaction design as more...

Differentiate with Simplicity

As a marketing professional at a large company for many years, I—along with my peers—always struggled to find ways to differentiate our products. What whizzy new feature can we include that no one else has? But occasionally a product comes along and reminds me that a...

Tycho Brahe, Your Third-Grade English Teacher and Innovation

I hear all the time from engineers and developers who disdain customer-centered innovation practices like Contextual Design.  Inside jokes about the black turtleneck crowd abound, Steve Jobs notwithstanding.  Conventional technical wisdom holds that “soft” front end...