Our Books

Books with chapters by InContext Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle Edited by Ian Alexander and Neil Maiden John Wiley & Sons: NY, 2004. This book includes a chapter by Karen Holtzblatt, “Role of Scenarios in Contextual...

Contextual Design: Evolved

We’ve received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. Now our first book on the topic explains how we overhauled Contextual Design to help teams design for the way technology now fits into peoples’ lives. This...
What Makes Things Cool?

What Makes Things Cool?

This cover story from the ACM Interactions Magazine introduces InContext’s research into what makes someone describe a product as cool and the key constructs uncovered as core to the user experience of cool.