Two Days of Affinity in Two Minutes

I have a confession for you all: I’m an affinity junkie. I mean, I LOVE building the affinity. It’s almost pure induction, one of the pillars of Design Thinking. It’s physical and tangible and can be a little bit manic at times, perfect for a hyperkinetic person like...

The Post-Apple World

Unless you’ve been living under a rock the last few weeks, you’ve already heard about the verdict in the technology Trial of the Century, pitting Apple against Samsung in a battle over who violated whose intellectual property. The blogosphere is abuzz with what...

General Motors Takes a CUE from Customers

It’s always exciting for us to see what we call practical innovation in action—companies leveraging existing and emerging technologies with their own unique skills and capabilities and doing the “next right thing” for their customers. And when...

Trust the Process

“This is never going to work. I don’t get it.  Why are we doing this?” “Don’t worry, Cody.” I’m teaching one of my 16-year-old son’s friends how to do an affinity analysis on some data he’d collected for a high school “critical thinking” project. Sometimes I’m not...

Nouns and Verbs

I love the Hype Cycle. If you work in technology, you’re probably already a fan like I am. If not, here’s a quick primer. Every year since 1995, Gartner publishes a set of reports on the state of technology in a variety of industries. And as they’ve been doing since...