Welcome to InnovationInCool

Come see our new site at www.innovationincool.com! When Apple came out with the iPhone in 2007 it was a game-changing product. Everybody was talking about it, even those not flocking to AT&T. People at parties gathered around the phone to watch the pinch, the...

InContext at CHI 2011

Folks from InContext will be presenting three sessions at CHI this year, sharing some of the most exciting work we’re doing here. First, on Monday, May 9, Karen Holtzblatt and David Rondeau will present Looking Below the Surface: Understanding and Analyzing...

The Role of the UX Professional on an Agile Team

Agile methods, Scrum in particular, are now widely used in the development community. UX professionals who work with Agile teams find that Agile approaches create roadblocks to their participation. Minimal up-front planning means there’s no time for user research or...

Designing for “Cool”

Every designer dreams of creating something more – something so great that people crave it, long for it, must have it.  Marketers call it “a must have”, “compelling”, or “insanely great”.  But most of the rest of us just call it Cool. Over the past several decades,...

Looking Below the Surface

At the core of all computer systems is a design—the one being used by your customer. The blueprint or foundation of that design is found in the interaction design. While numerous people are involved in designing systems, products, and services, many don’t have formal...