The Hidden Value of Contextual Design

Unexpected Ways to Extract Extra Value from Your Projects Why it matters: Prove to your senior managers and project stakeholders that they’re getting their money’s worth Demonstrate to customers that you understand their issues and are addressing them...

Designing from the Mountaintop

Climbing the CD Mountain CD helps you: See the big picture Keep the right level of detail Set and maintain your focus Contextual Design is like climbing a mountain. On one side you have your customer, along with all their problems and issues. On the other side is your...

Contextual Design

Morgan Kaufmann Publishers; ISBN: 1558604111 This is a practical, hands-on guide for anyone trying to design systems that reflects the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with...

Uncovering Essential Requirements for Green Design

What does it mean to gather requirements with green consciousness? I am not a crunchy tree-hugging green environmentalist. But today environmental consciousness is reaching the mainstream. The average consumer, like me, is asking questions about what it all means for...

Some Highlights from the Interaction Patterns Webinar

I had a terrific time presenting the Interaction Patterns webinar! We had a lot of great questions, amazing attendance, and some excellent feedback. Here are a few of my thoughts regarding interaction patterns, in case you missed the webinar. Interaction patterns are...