CT Advantage

Challenge CT’s core customers are legal professionals and paralegals working in corporate legal departments and law firms who manage the enormous bulk of documentation required for corporations to be in legal and regulatory compliance with corporate transactions,...

Front End Zen

I like paradoxes.  I even like the word “paradox”.  It’s just so delicious – things that taken apart must be true but taken together cannot be true.  So like life. There is a lot that is paradoxical about innovation – especially about new product development.  One...

Corporate Identity and Innovation

Innovation is not just, or even primarily, about technology leaps — or user experience leaps — or new category definitions. Innovation is about corporate identity and corporate skill. Go scan the business bookshelves. Innovation that produces major profit is the holy...

Designing Services

The fun thing about being a consultant is that you get to work with lots of different teams and lots of different companies. And that means you get to work on very different types of problems.  With that in mind, let me tell you about my week. I was coaching a firm...

Executing in the Fuzzy Front End

Ever since I was a kid, I’ve had a love/hate relationship with writing.   Don’t get me wrong, I love it more than I hate it. It’s just that I invariably have a hard time getting started.  I sit down and usually struggle – there are so many ideas, and they all seem to...

Current Career Opportunities at InContext

User Researchers/Work Practice Designers (Boston and Chicago) Since 1992 InContext has used its Contextual Design methodology to design innovative solutions. InContext delivers strategic market characterizations, personas, new product concepts and design for consumer...

InContext is Hiring

InContext Design is looking for energetic and talented Interaction Designers and User Researchers (we call them “Work Practice Designers”) for our locations in Boston and Chicago. Read here for more information and instructions to apply. [Link removed on...

A Long Term Affair

“How many I/O slots do we need to provide, and for which type of I/O cards?” asked my R&D project manager. In a previous life, I spent many years as a marketing planner for large computer systems. What this really entails is giving guidance to the R&D,...