by Hugh | Nov 13, 2014 | publications
We’ve received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. Now our first book on the topic explains how we overhauled Contextual Design to help teams design for the way technology now fits into peoples’ lives. This...
by Hugh | Oct 3, 2014 | publications
This cover story from the ACM Interactions Magazine introduces InContext’s research into what makes someone describe a product as cool and the key constructs uncovered as core to the user experience of cool.
by Hugh | Oct 3, 2014 | publications
This white paper describes the process used to understand how Cadillac owners were responding to GM’s new driver interface (CUE) and to design for the future of highly-connected cars.
by Hugh | Oct 3, 2014 | publications
This paper presented at the DUXU 2014 conference describes the creation and validation of a set of metrics that accurately measure a product’s “coolness.”
by Traci | Apr 23, 2009 | publications
Introduction Building today’s systems requires a more intimate understanding of users’ work than ever before. Computers are smaller and more common and interfaces are more powerful. Today, many users of computers neither know nor wish to learn how the...
by Hugh | Apr 23, 2009 | publications
Introduction One of the most difficult obstacles for the beginner in object-oriented techniques is simply getting started: where do the initial objects come from? Given this set it is easier to go on, but how are these first objects identified? This is the first step...
