Nancy has over 20 years of experience in the software industry. She joined InContext in 2001 to work on tool development, supporting the design teams. In 2003, Nancy became a member of the design teams, using her project-leading skills and Contextual Design techniques to complete client design projects. In addition, she has worked on a variety of projects including designing systems, processes, tools, and websites, where her highly technical background is an asset.

Prior to joining InContext, Nancy worked at AT&T/Lucent Technologies for 18 years. While there, her primary work was leading teams responsible for the design, development, and support of software tools for engineering switching systems. She left as a Distinguished Member of Technical Staff with Bell Labs.

Nancy holds a M.S. in Computer Science and a B.S. in Social Welfare from the University of Illinois in Urbana, IL, and a B.S. in Computer Science from Northern Illinois University in DeKalb, IL.