Structure and Function

Structure and Function A software system must have the appropriate function and structure to support a natural work flow. Just as architects draw floor plans to see the structure and flow of a house, the User Environment Design (UED) captures the system ‘floor plan’...

Paper Prototyping

Paper Prototyping To reduce costly development errors it is important to test and iterate a design early, before anyone gets invested in the design and before spending time writing code. Since users can’t really respond to design documents, paper prototypes test...

Learn About InContext

Contextual Design Writing about contextual design etc etc read more Services Karen offers a variety of design services read more

Insurance company agent support

Challenge This national insurance company is an industry leader with nearly 15,000 agencies across North America. They currently sell many major lines of insurance, including home, life, auto and several investments products. The agents were struggling with many old...

Young adult phones

Challenge What are the key activities, social relationships and information needs of young adult early adopters? How can current and near future cell technology help youth perform their life tasks and become more connected with their communities? How are young adults...