by Shelley | Mar 16, 2011 | Blog
Pitfalls encountered when moving from print to digital publishing While I’ve had a long and varied work experience, the most formative part of my career was when I worked in professional publishing, where I was part of a team put together to move my company from print...
by Shelley | Aug 9, 2010 | Blog, Uncategorized
People sometimes challenge me (politely) with reasons why Contextual Inquiry (CI) interviews can’t work with their specific industry or user population. Usually I go into some variation of my standard explanation with examples related to their situation to illustrate...