Hardware/Software Products

Computers, mobile phones, heart monitors, measuring devices, televisions, and even refrigerators are best designed with users in mind. Sometimes, the software needs to work well with the hardware or the software reports on data in the hardware. The software might be hidden doing things for the customer. To get the whole system right, you need to understand your customers.

We work with you to:

Characterize your market needs. Who is using your device? How do they use it? What are they trying to do with information and function? What else are they doing that might be leveraged into new product features? We’ll work with you to answer these questions and more.

Match the user experience to the device. Every device has constraints of form factor and location that drive the hardware interface, access to function, and information display. Real usage data and expert designers help define the user interface that will work best.

Define hardware and service requirements. Too often the hardware drives the software definition. But if you have usage data, user needs drive the definition of both, as well as the supporting service requirements.

Deliver a system that's right for your customer. We iterate the whole design — hardware and software — together, ensuring that the design we deliver will work for the people and the system.

To learn how InContext can help with your project, please contact us to request more information.