Deliverables

User data and work models revealing how your users work and their key needs

Personas characterizing your prototypical users and their behaviors

Analysis of existing products, sites, or systems and your competitors — what works, what doesn’t

Generate innovative concepts for new products, systems, or services

Process and service recommendations for a whole solution

Recommendations for new features

Interaction and visual designs tested with users

Slideshows providing an overview of user data, design recommendations, and final designs — share results with stakeholders and customers

Electronic and large format printouts of all consolidated data developed for your project: affinity, persona, swimlanes, sequences, flow, cultural, physical and/or artifact models

Workshops to share the data and the designs with stakeholders answering questions and collecting their issues

User data in our on-line data browser sharable throughout the company

User interface specifications

Wireframe templates of all interfaces

Full visual design specifications and associated graphics

Our Living Specification and interactive web environment showing and describing the design

PDF and other associated files and documents