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Contextual Design Books

Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design

By Karen Holtzblatt, Jessamyn Burns Wendell, and Shelley Wood

Rapid Contextual Design  

Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming?

This handbook introduces Rapid Contextual Design, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. More >


Contextual Design: Defining Customer-Centered Systems

By Hugh Beyer and Karen Holtzblatt

Contextual design  

This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to different problems, constraints, and organizational situations. More >