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Rapid Contextual Design Workshop

Rapid Contextual Design is a real-world response to the need for effective ways to include customer data into rapidly produced designs. Over the years — in response to projects that called for fast processes with limited resources — Contextual Design has been successfully tailored to a wide-range of projects, some as short as two to three weeks with two-person teams. Our one-day Rapid Contextual Design workshop focuses on the core Contextual Design techniques that most easily drive customer data into the corporate design process while also providing ways to achieve results in tight time frames.

Through lecture, discussion, demonstration, and hands-on experience you're introduced to the key techniques that can become the basis for effective design action and inputs into any development process.

You'll learn how to do Contextual Inquiry field interviews, interpret the results in a team-based process, and build a shared understanding of the market and users' true needs through affinity diagramming. The workshop also deals with how Contextual Design data fits in with — and can drive and influence — other popular methodologies such as personas, use cases, and agile programming techniques.

This course gives you hands-on practice for each technique and covers:

Introduction to Rapid Contextual Design (CD)

Overview of the steps of Rapid CD

Selecting which variant of Rapid CD to use

Contextual Inquiry: Field interviewing

The principles that underlie good customer interviews

Dos and Don’ts for effective interviews

Interpretation session: Abstracting key issues from the field data

Running an interpretation session

Capturing the key issues relevant to design

Dos and Don’ts for effective data capture

The affinity diagram: One coherent picture of the customer population

Principles of using individual data to characterize a user population

The process of building the affinity diagram

Dos and Don’ts for writing affinity labels and structuring the data

Walking the wall: Generating design concepts with customer data

Using the affinity hierarchy to generate design ideas

Communicating findings to others through the affinity diagram and content

Putting it into practice: Using different forms of Rapid CD and planning

Selecting a Rapid CD variant: Lightning Fast, Lightning Fast +, Focused Rapid CD

Scheduling, resources, and selecting customers

Using contextual techniques with other methodologies: personas, use cases, and agile programming environments

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Receive a free copy of Rapid Contextual Design when you take our Rapid Contextual Design workshop. Read more >