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CDTools™

Give your team a tool — Increase acceptance of customer-centered design

CDTools™ is the first application designed to support customer-centered design. Its integrated module suite makes it easy to analyze, maintain, and share customer field data. Whoever you are — a team developing a commercial product, an IT shop designing an internal solution, or a consultancy designing for clients — CDTools solves the problem of efficiently and effectively taking full advantage of customer data needed for design.

   
   

To learn more about how your team can use CDTools for gathering, analyzing, and sharing qualitative field data, view the demo.

Key Features


Manage your field data.

Track individual users interviewed and their organizations.

View key population demographics at a glance.

Manage the project data from a single source.

Analyze your field data.

Capture key issues and observations for each customer interview.

Format the data automatically for the next analysis step.

Facilitate distributed teams, and easily share and interpret data in distributed meetings.

Integrate user data from other sources.

Import observations from marketing studies or usability tests.

Use them with your field data to build an affinity diagram.

Capture your affinity diagram.

Efficiently bring the affinity diagram online once it's been built.

Edit and update the affinity diagram.

Publish the data for sharing

Publish the affinity diagram in a browser for cross-project, cross-team, and vendor sharing.

Print the affinity for wall walks and other activities.

Create an archive of reusable data and leverage it for related and future projects.

Reduce the administrative burden of qualitative data.

Manage data in one place — stop managing in email and spreadsheets.

Simply print your data for building as a group and your final affinity diagram.

Automatically pull your user observations into your affinity structure without retyping or cutting and pasting.

Move observations and groupings by simple drag and drop.

Edit all text simply and easily.

Share the task of gathering the data online across the team and with administrators.

Improve your process with CDTools resources.

Utilize the website with actual data and examples from real projects.

Receive a free copy of the book, Rapid Contextual Design.

 

 

 

Learn More

View Demo

Fact Sheet (PDF, 532K)

FAQs