About Karen

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So far Karen has created 55 blog entries.

Men: Use Your Gender Norms for Good

In a blog designed to provoke conversation—and perhaps controversy—Karen speaks directly to men about how they can use behavior from chivalry and team sports to support women in the workplace.

Methods in Collision

Products are produced by using a process – the way people organize themselves to get things done. Whether it is a formal process with a name or just the habits of working that get built up in a culture, nothing is produced without some kind of “way” of doing things.

A New Era at InContext

Twenty-two years ago Hugh and I started InContext. Over the years we have grown the business from a 2 person consultancy to a larger design firm delivering Contextual Design services to clients in every industry.

Fast Company Talks to InContext and They Ask “Is This Article Cool?”

I'm pleased to say that our Cool Concepts garner attention in the industry. Read the lively discussion between Fast Company author Ryan Bradley and me about what makes technology "cool." Like many, he started from the assumption that "cool" is all about marketing glitz and appearances. I think it's much deeper and more interesting than that. Read

“Contextual Design: Evolved”

We've received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. You can now read our first book on the topic. Contextual Design: Evolved explains how we overhauled Contextual Design to help teams design for the way technology now fits into peoples' lives. This 92-page monograph briefly describes the steps

Contextual Design: Evolved

Contextual Design is a user-centered design process that uses in-depth field research to drive innovative design. Contextual Design was first invented in 1988 and has since been used in a wide variety of industries and taught in universities all over the world. It is a complete front-end design process rooted in Contextual Inquiry, the widespread,

InContext at HCI International / DUXU 2014

Karen will be co-presenting a paper at DUXU 2014 on "Cool in Business: Developing a Data-Based Instrument Measuring Cool". We’re pleased to have our work included in this international forum for communicating the latest advances in HCI.

InContext at CHI 2014

InContext is busy at CHI this year! We’re excited to be on a panel, leading a SIG, and presenting a case study.