About Hugh

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So far Hugh has created 74 blog entries.

Our Books

Books with chapters by InContext Scenarios, Stories, Use Cases: Through the Systems Development Life-Cycle Edited by Ian Alexander and Neil Maiden John Wiley & Sons: NY, 2004. This book includes a chapter by Karen Holtzblatt, “Role of Scenarios in Contextual Design.” The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications Edited by Julie A.

Contextual Design: Evolved

We've received a tremendous response to our Cool Concepts and the resulting changes in Contextual Design. Now our first book on the topic explains how we overhauled Contextual Design to help teams design for the way technology now fits into peoples’ lives. This 92-page monograph briefly describes the steps of the latest version of Contextual

What Makes Things Cool?

This cover story from the ACM Interactions Magazine introduces InContext’s research into what makes someone describe a product as cool and the key constructs uncovered as core to the user experience of cool.

InContext at DUXU 2014

Karen will be co-presenting a paper at DUXU 2014 on "Cool in Business: Developing a Data-Based Instrument Measuring Cool".

InContext News: February 2014

InContext is Creating a Buzz  By Karen Holtzblatt   InContext is generating quite the publicity and making headlines with our new Cool Concepts. From The Wall Street Journal to FORTUNE Magazine, read what the press is saying. Find all these stories in our blog. Click here.   Finding a Product's Cool Factor Check out Karen's latest article Finding