Reflections on our Modern Interaction Design Webinar

I had a lot of fun presenting our webinar last week on Understanding Modern Interaction Design. We had great attendance and collected some really good feedback afterwards. Thanks to everyone who attended! I think it’s an important topic in design, so it was...

CHI2011: Understanding Our Interaction Design History

I recently returned from the CHI 2011 conference in Vancouver, where I presented a course with Karen Holtzblatt, titled Looking Below the Surface: Understanding and Analyzing Interaction Design. Let me first say, it was great to see so many of you at the course and it...

Looking Below the Surface

At the core of all computer systems is a design—the one being used by your customer. The blueprint or foundation of that design is found in the interaction design. While numerous people are involved in designing systems, products, and services, many don’t have formal...